ITS Not At Fault Accident (INAFA) is proudly provided by I’M OK, Australia’s trusted Accident Management Specialists.
We help drivers who are not at fault in an accident by providing a like-for-like replacement vehicle at no cost. We also manage the entire repair and insurance claim process, ensuring a smooth, stress-free experience.

We understand that the car rental industry has often suffered from a poor reputation due to hidden costs, overcharging, and lack of transparency. That’s why we built our business differently — to change things for the better.

Our mission is simple:
To get our customers back on the road quickly and fairly after an accident, with honesty, transparency, and genuine care.

We pride ourselves on being:
– Fair, Honest, and Transparent
– Secure and Legitimate
– Helpful and Supportive
– Competitive in Benefits and Service

Because these values matter to us, we only work with partners and clients who share them. We understand that minor wear and tear or an unclean return can happen — so, unlike other providers, we don’t charge unnecessary cleaning or excess fees. After all, that would defeat the very purpose of offering no-cost replacement vehicles.